Information you provide
This may include your name, email address, phone number, shipping address, billing address, account information and messages sent to customer care.
Privacy Policy
Privacy
Privacy Policy
Last updated: September 15, 2025
This Privacy Policy explains how EELOVESSAA collects, uses, stores, shares and protects personal information when you visit our website, make a purchase, contact customer care, create an account, subscribe to marketing communications or otherwise interact with our online store.
Information we collect
The information we collect depends on how you interact with EELOVESSAA. It may include the following categories.
Purchase information
We may collect details about products purchased, order value, shipping destination, delivery status, returns, refunds and order history.
Payment information
Payments are handled through Shopify checkout and applicable payment providers. EELOVESSAA generally does not receive or store your complete payment card details.
Device and usage information
This may include your IP address, browser type, device information, pages viewed, referring pages, cookie identifiers and similar technical data.
Communication preferences
If you subscribe to marketing, we may collect your email address, subscription status, engagement information and communication preferences.
Customer care information
If you contact us, we may keep your message, order details and other information needed to respond to your request.
Why we use it
We use personal information where reasonably necessary to operate, improve and protect the EELOVESSAA store.
- To process, confirm, pack, ship and deliver your orders.
- To provide order updates, tracking information and customer support.
- To process returns, refunds and payment-related requests.
- To maintain customer accounts and order history where applicable.
- To improve our website, product presentation and shopping experience.
- To detect and help prevent fraud, misuse or unauthorized activity.
- To send marketing communications where permitted by applicable law.
- To meet legal, accounting, tax and regulatory requirements.
Who we share it with
We may share personal information with third parties where reasonably necessary to operate our store and provide our services.
- Shopify, which provides our ecommerce platform and checkout infrastructure.
- Payment processors, which authorize and process payments.
- Fulfillment providers and delivery carriers, which help pack, dispatch and deliver orders.
- Email and communication providers, which help us send transactional and marketing communications.
- Analytics, advertising and technology providers, which may help us understand website usage and improve our services.
- Professional advisers and authorities where disclosure is required for legal, accounting, fraud prevention or regulatory purposes.
International transfers
EELOVESSAA operates an international online store and may use service providers located in different countries.
As a result, your personal information may be processed or stored outside the country or region where you live.
Where required by applicable law, appropriate safeguards may be used for international transfers, including contractual or other recognized transfer mechanisms.
How long we keep it
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy and for applicable legal, tax, accounting, fraud-prevention and dispute-resolution requirements.
- Order and transaction records may be retained for business, tax and accounting purposes.
- Customer service correspondence may be retained for a reasonable period to manage follow-up requests.
- Marketing information may be retained until you unsubscribe or withdraw consent, subject to any required suppression records.
Cookies
EELOVESSAA and its service providers may use cookies, pixels and similar technologies to operate the website, remember preferences, maintain shopping-cart functionality, understand site usage and support analytics or advertising functions.
Some cookies are necessary for core features such as checkout, security and account functionality. Other cookies may be optional depending on your location and applicable consent requirements.
You may be able to manage cookies through your browser settings or through any cookie-preference tools made available on the website.
Your rights
Depending on where you live, applicable privacy law may give you certain rights relating to your personal information.
You may have the right to ask us to:
- Provide access to or a copy of your personal information.
- Correct information that is inaccurate or incomplete.
- Delete certain personal information where legally permitted.
- Restrict or object to certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of certain direct marketing communications.
- Receive certain information in a portable format.
- Exercise applicable rights relating to targeted advertising, sale or sharing of personal information where required by law.
We may need to verify your identity before completing certain privacy-related requests.
Children
EELOVESSAA is not intended for children, and we do not knowingly collect personal information from children where doing so would violate applicable law.
If you believe a child has provided personal information without appropriate authorization, please contact us so we can review the matter and take appropriate action.
Security
We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or disclosure.
Payment transactions are handled through secure payment providers and Shopify checkout rather than full payment card details being stored directly by EELOVESSAA.
No online system can provide absolute security.
While reasonable safeguards are used, no transmission or storage method can be guaranteed to be completely secure.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or legal requirements.
When changes are made, the revised version will be posted on this page and the “Last updated” date will be updated accordingly.
Privacy Contact
Questions about your privacy?
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact our customer care team.
Please include enough information for us to understand your request and locate any relevant account or order details.
Contact Us
Brand
EELOVESSAA
Customer Support
GOLDWIN TECHNOLOGY LIMITED
Website eelovessaa.com